Privacy Policy — WooEasyLife

Effective date: June 22, 2026
Last updated: June 22, 2026

1. Introduction

WooEasyLife (“App”, “we”, “us”, or “our”) is a mobile operations app for WooCommerce merchants who use the Woo Easy Life WordPress plugin. The App helps you manage orders, couriers, notifications, fraud checks, and related store operations from your Android device.

This Privacy Policy explains what information is collected, how it is used, where it is stored, and what choices you have when you use WooEasyLife.

By installing or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

2. Who is responsible for your data

Data controller:

WPSaleHub
Website: https://app.wpsalehub.com
Email: dev.muhibbullah@gmail.com

For most store and customer data, you (the merchant) remain the controller of data processed through your own WordPress/WooCommerce site. We provide the App and related services to help you access and manage that data.

3. Scope of this policy

This policy applies to:

The WooEasyLife Android mobile application (com.wooeasylife.woo_easy_life)
Data sent between the App and your connected WordPress store running the Woo Easy Life plugin
Related services such as push notifications, crash reporting, and optional WPSaleHub-backed features accessed through your store

This policy does not govern your WordPress site, WooCommerce store, or third-party courier/SMS providers you configure separately. Those are governed by their own policies and your settings.

4. Information we collect

4.1 Information you provide

When you connect a store or use App features, you may provide or generate:

Store connection details: WordPress site URL, WordPress username, application password, and license key
Store pairing data: QR pairing code when linking the App to your store
Store branding: Store display name and logo (optional)
Firebase configuration (optional): Firebase service account JSON you paste or import to enable server-side push notifications
Notification preferences: Alert types, sounds, and per-store notification settings
Order and customer-related input: Notes, addresses, order updates, block-list entries, SMS content, and similar merchant-entered data
Images or text for order assistance: Photos or text you submit for optional AI-assisted order extraction features

4.2 Information from your connected store

When you use the App, it retrieves data from your WordPress site via the Woo Easy Life plugin, such as:

Orders, order status, products, and shipping/payment details
Customer names, phone numbers, email addresses, billing/shipping addresses, and IP addresses where available in orders
Courier, SMS, analytics, fraud-check, and abandoned-cart data configured in your store
Call logs and call recordings if you enable call-tracking features in the App

This data belongs to your business and is primarily stored on your WordPress site, not on our servers as a permanent customer database.

4.3 Information collected automatically

The App may automatically collect or generate:

Device identifier: A randomly generated App device ID used for store pairing and API authentication
Device information: Device manufacturer/model label and App version during pairing
Network status: Whether the device has internet connectivity
Push notification token (FCM token): Used to deliver alerts to your device
Crash and error reports: Diagnostic data through Firebase Crashlytics when enabled
Local App data: Onboarding state, notification inbox, cached preferences, and similar data stored on your device

We do not use the App to show ads, and we do not sell your personal information.

4.4 Information collected through device permissions

Depending on features you use, the App may request Android permissions including:

Permission	Purpose
Internet / Network state	Connect to your store and related services
Notifications	Show new-order and operational alerts
Camera	Scan QR codes to pair your store
Phone / Call log / Phone state	Optional call tracking, caller identification, and call duration logging
Microphone / Audio recording	Optional call recording, only if you turn this feature on
Storage / Files	Import notification sounds, Firebase JSON, block lists, and store images

You can deny or revoke permissions in Android settings, but related features may stop working.

5. How we use information

We use collected information to:

Authenticate and connect the App to your WordPress store
Display and manage orders, products, couriers, SMS, fraud checks, and dashboard data
Send and manage push notifications for store events you choose to receive
Enable optional call tracking, inbound caller identification, and call log syncing
Upload optional call recordings to your connected store when you enable recording
Improve App stability and fix crashes
Provide merchant support and troubleshoot connection issues
Operate license validation and WPSaleHub-backed features you configure in your store

We process data only as needed to provide the App and related services.

6. Where data is stored and processed

Data may be stored or processed in the following places:

On your device

Sensitive credentials (store URL, WordPress credentials, license key) are stored using encrypted secure storage on your Android device. Other preferences may be stored in local device storage.

On your WordPress site

Most business data—orders, customer details, call logs, recordings, SMS history, and store settings—is stored on your own website/server through the Woo Easy Life plugin. You control retention and access through your WordPress admin.

Third-party service providers

Google Firebase (Google LLC)

Used for:

Firebase Cloud Messaging (push notifications)
Firebase Crashlytics (crash/error reporting)

Firebase may process device and diagnostic data according to Google's Privacy Policy.

WPSaleHub API

Certain features (such as fraud/delivery checks, SMS, courier integrations, and license services) may be accessed through your WordPress store's proxy to app.wpsalehub.com. In those cases, relevant request data (for example, phone numbers for fraud checks) is processed to provide the requested feature.

7. How we share information

We do not sell, rent, or trade your personal information.

We may share information only in these situations:

With your connected store: The App sends and receives data needed to operate your store features
With service providers: Such as Google Firebase, solely to operate notifications and crash reporting
For legal reasons: If required by law, regulation, legal process, or to protect rights, safety, and security
With your direction: When you choose to use integrations such as courier apps, phone dialer, browser, WhatsApp, or similar external services

Customer and order data you access through the App is shared to and from your own store, not to unrelated third parties for marketing.

8. Data retention

On your device: Stored until you remove the store, clear App data, or uninstall the App
On your store: Retained according to your WordPress/Woo Easy Life settings and your own policies
Firebase data: Retained according to Google/Firebase settings and our configuration
Crash logs: Retained for a limited period for debugging, then deleted or anonymized per Firebase practices

You are responsible for retention and deletion of customer data on your WooCommerce store.

9. Security

We use reasonable technical and organizational measures to protect information, including:

Encrypted storage for sensitive credentials on device
HTTPS communication with your store
Access limited to authenticated store credentials and device pairing

No method of transmission or storage is 100% secure. You are responsible for safeguarding your WordPress credentials, license key, and device access.

10. Your choices and rights

You can:

Disconnect or remove stores from the App
Disable push notifications in App or Android system settings
Turn off optional call tracking and call recording features
Revoke Android permissions at any time
Clear App data or uninstall the App
Manage customer/order data retention on your WordPress site

Depending on your country, you may have rights to access, correct, delete, restrict, or object to certain processing of personal data. To exercise these rights, contact us at dev.muhibbullah@gmail.com.

If you are in the EEA/UK, you may also lodge a complaint with your local data protection authority.

11. Children's privacy

WooEasyLife is intended for business users and WooCommerce merchants. It is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children.

12. International data transfers

Your information may be processed in countries other than your own, including where your WordPress hosting provider, Google/Firebase, or WPSaleHub infrastructure operates. Where required, we rely on appropriate safeguards for such transfers.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. If changes are material, we may provide additional notice in the App or on our website.

Continued use of the App after changes means you accept the updated policy.

14. Contact us

If you have questions about this Privacy Policy or our data practices, contact:

WPSaleHub
Email: dev.muhibbullah@gmail.com
Website: https://app.wpsalehub.com