Effective date: July 27, 2026
Last updated: July 27, 2026
1. Introduction
These Terms of Service (“Terms”) govern access to and use of the Woo Easy Life Messenger Facebook / Meta application and related Messenger inbox features provided by WPSaleHub (“we”, “us”, or “our”) together with the Woo Easy Life WordPress plugin (the “Service”).
By connecting a Facebook Page, authorizing our Meta app, or using Messenger features inside Woo Easy Life, you agree to these Terms. If you do not agree, do not connect or use the Service.
Related policies:
2. Who may use the Service
The Service is intended for business users — WooCommerce merchants, store owners, managers, and authorized staff.
You represent that you:
- Are at least 18 years old (or the age of majority in your jurisdiction)
- Have authority to bind the business you represent
- Have admin/permission rights to connect the Facebook Page(s) you authorize
- Will use the Service only for lawful commerce and customer-support purposes
The Service is not a consumer shopping app for end customers. End customers interact with your Facebook Page; you remain responsible for those conversations.
3. Service description
Woo Easy Life Messenger helps merchants:
- Connect a Facebook Page to Woo Easy Life
- Receive and send Messenger messages in the Woo Easy Life inbox
- Import recent conversation history when enabled
- Optionally use AI-assisted sales replies / lead capture configured in the plugin
- Support order-related workflows tied to their WooCommerce store
We may add, change, suspend, or remove features at any time. Availability may depend on Meta platform status, your hosting, your license/subscription, and App Review / permission status.
4. Meta / Facebook requirements
You agree to comply with:
- Meta Platform Terms
- Meta Developer Policies
- Messenger Platform policies and Community Standards
- Any other Meta terms applicable to your Page and messaging use
You are responsible for:
- Keeping your Facebook Page, Business Manager, and app permissions in good standing
- Using messaging only in ways Meta allows (including customer-care windows and opt-in rules where applicable)
- Not using the Service to spam, harass, scrape, or unlawfully message people
If Meta restricts, suspends, or removes access, we are not liable for resulting downtime or lost messages.
5. Your responsibilities as merchant
You are solely responsible for:
- Content you and your staff send through Messenger
- Accuracy of product, price, delivery, and policy information used by AI or human replies
- Customer personal data collected in chat (name, phone, address, etc.)
- Honoring consumer protection, advertising, and privacy laws that apply to your business
- Providing your own store privacy disclosures where required
- Deleting or managing conversation data stored on your WordPress site
- Securing WordPress admin access, license keys, and staff accounts
You must not use the Service to:
- Send illegal, deceptive, or harmful content
- Collect sensitive data you do not need (for example government IDs or payment card numbers via chat)
- Circumvent Meta rate limits, blocks, or policy enforcement
- Attempt to reverse engineer or abuse WPSaleHub infrastructure
6. AI-assisted features
If you enable AI / sales-agent automation:
- Replies are assistive and may be inaccurate or incomplete
- You remain responsible for reviewing, configuring, and supervising automated messaging
- You should escalate sensitive, medical, legal, or high-risk issues to a human
- We do not guarantee conversion, order accuracy, or uninterrupted automation
7. Accounts, license, and access
Access may require a valid Woo Easy Life license / WPSaleHub subscription and a connected WordPress store. We may suspend or terminate Service access for non-payment, abuse, security risk, or policy violations.
You must keep credentials confidential and promptly disconnect Pages you no longer control.
8. Data and privacy
Processing of Messenger Platform data is described in our Messenger Privacy Policy.
In summary:
- Conversation copies are primarily stored on your WordPress site
- WPSaleHub processes connection tokens and routing data needed to operate webhooks and Graph API calls
- You (the merchant) are typically the controller of customer chat data on your store
9. Third-party services
The Service depends on third parties, including Meta/Facebook and your web host. Their outages, API changes, or policy changes may affect the Service. We are not responsible for third-party platforms we do not control.
10. Intellectual property
Woo Easy Life, WPSaleHub, and related marks, software, and documentation remain our or our licensors’ property. You receive a limited, revocable, non-exclusive right to use the Service for your business while authorized.
You retain rights to your store content and customer relationships. You grant us a limited license to process content/messages as needed to provide the Service.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- Messaging will be uninterrupted, timely, or error-free
- Meta will approve or maintain any permission
- AI replies will be correct or complete
- The Service will meet every commercial outcome you expect
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WPSALEHUB AND ITS AFFILIATES ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST ORDERS, OR BUSINESS INTERRUPTION, ARISING FROM THE SERVICE OR THESE TERMS.
OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE FEES YOU PAID TO US FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM, OR USD $50 IF NO SUCH FEES APPLY.
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent allowed.
13. Indemnification
You will defend and indemnify WPSaleHub against claims, damages, and expenses arising from:
- Your Messenger content and customer interactions
- Your violation of these Terms or Meta policies
- Your processing of customer personal data
- Orders, refunds, product claims, or disputes with your customers
14. Suspension and termination
You may disconnect your Facebook Page and stop using the Service at any time.
We may suspend or terminate access immediately for policy violations, abuse, legal risk, non-payment, or security concerns.
After termination, local conversation data on your WordPress site remains under your control unless you delete it. Hub-side connection data is handled as described in the Privacy Policy.
15. Changes to the Service or Terms
We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use after an update constitutes acceptance of the revised Terms, except where local law requires additional consent.
16. Governing law
These Terms are governed by the laws applicable to WPSaleHub’s principal place of business, without regard to conflict-of-law rules, unless mandatory local consumer/business law requires otherwise.
17. Contact
Questions about these Terms:
Email: dev.muhibbullah@gmail.com
Website: https://app.wpsalehub.com